Shipping policy

Shipping Policy

Last Updated: July 11, 2026

Welcome to Hair Haus. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During promotional campaigns or peak seasons, processing may take slightly longer.

Delivery Time

Pakistan

  • Estimated Delivery: 2–5 Business Days

  • Remote areas may require 5–7 Business Days.

Shipping Charges

  • Shipping charges are displayed at checkout before payment.

  • We may offer Free Shipping on selected promotions or minimum order values.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details. You can use the tracking number to monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, unexpected delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service delays

  • Remote delivery locations

  • Unforeseen circumstances beyond our control

Hair Haus is not responsible for delays caused by third-party courier companies.

Incorrect Address

Please ensure that your shipping address and contact number are accurate before placing your order.

Hair Haus is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of receiving the shipment.

We will coordinate with the courier service to resolve the issue as quickly as possible.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan.

Please ensure someone is available to receive the parcel at the delivery address.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support.

Thank you for shopping with Hair Haus. We appreciate your trust and look forward to serving you.